Privacy Policy

At GenImager, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our platform.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

1. Information We Collect

We may collect the following types of personal information when you use GenImager AI:

  • Personal Identification Information: Name, email address, phone number, company name, job title.
  • Payment Information: When you purchase a subscription, payment details are collected through secure third-party processors.
  • Usage Data: Content submitted for generation, subscription status, and feature usage patterns.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze traffic.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To deliver and maintain GenImager AI services and manage your subscription access.
  • Customer Support: To respond to your inquiries, requests, and feedback.
  • Communication: To send you updates, newsletters, and promotional offers (with your consent).
  • Improving Our Platform: To understand user interactions and improve the user experience.
  • Legal Compliance: To comply with applicable laws and regulations.

3. We Do Not Share Your Information

We value your privacy and do not sell, rent, or lease your personal information to third parties under any circumstances.

We do not share your personal information with external parties except as required to provide our services (e.g., third-party payment processors). We only work with vendors who are bound by confidentiality agreements to protect your information.

4. Data Security

We take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, secure servers, and other physical and technical safeguards.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Subscription and Payment Information

GenImager offers free and paid subscription plans. We maintain subscription, invoice, and feature-usage records for billing, plan enforcement, and support. Payment transactions are processed through secure third-party payment providers.

6. User Responsibility and Misuse of Generated Content

Users are solely responsible for the images, videos, and other content they generate, create, upload, download, or otherwise use through the GenImager platform. Users must ensure that their use of generated content complies with all applicable laws, regulations, and the rights of third parties.

GenImager does not permit the use of the platform or its generated content for unlawful, abusive, fraudulent, defamatory, sexually explicit, violent, discriminatory, infringing, or otherwise prohibited purposes. Users are responsible for ensuring that generated images and videos are not misused, distributed, published, or used in a manner that violates applicable law or the rights of any individual or organization.

To the maximum extent permitted by applicable law, the user is solely responsible for any misuse of content generated through the platform and for any resulting claims, damages, losses, liabilities, or legal consequences arising from such misuse.

If GenImager determines, in its reasonable discretion, that a user has violated this policy, misused generated content, or used the platform for prohibited or unlawful purposes, GenImager reserves the right to suspend, restrict, or permanently terminate the user's account and access to the platform without prior notice.

Where an account or subscription is terminated due to a violation of these policies or prohibited use of the platform, payments, subscription fees, credits, or other amounts already paid by the user will not be refundable, except where a refund is required by applicable law or expressly provided under our Cancellation and Refund Policy.

GenImager may also take any other action it considers appropriate, including removing or restricting access to content and cooperating with lawful requests from authorities, where required or permitted by law.

By using GenImager, you acknowledge and agree that you are responsible for your use of generated content and that GenImager is not responsible for unlawful or unauthorized use of content generated by users.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your activity on our platform. Cookies help us personalize your experience, analyze site usage, and deliver targeted advertising.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our platform.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the Effective Date at the top of the policy will be updated.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Have questions or need help? Contact us here.